Reactiv fits right in with the AXA pledge: to ensure that each one of our clients can always “be life confident.” We know full well that protecting our clients means much more than just financial support. If you experience a total loss fire*, we want to help you get your life back to normal as quickly as possible.

By insuring your home with AXA, you enjoy free access to our Reactiv® Phsycosocial Counseling Service.

This new confidential service goes beyond conventional telephone consultations. It provides in-office psychological counseling for you and those living with you. Twenty hours of consultation per policy are offered to you within the first 12 months following the loss.

Thanks to this program, you and your family will have the tools you need to cope:

Understanding and relativizing reactions caused by traumatic shock
Dealing with the psychological effects of a major loss
Gradually mourning the loss
Quickly developing the tools you need to actively recover and regain control
Recovering your abilities in order to return to an active life

The professional services offered through the Reactiv® service are provided by Solareh, a national firm staffed by professional counselors specialized in helping relationships.


* Total loss fire: over 80% of insured amount